Returns & Refunds
At PAC Supplies Global, we want you to be happy with your purchase. If you need to return an item, please contact us so we can help.
This policy applies to orders placed directly through pacsupplies.co.uk. Marketplace purchases should be returned through the relevant marketplace’s process.
Consumer purchases — changing your mind
For most online purchases, you must tell us you wish to cancel within 14 days after the day you receive your goods. You then have a further 14 days to return them.
You may cancel before delivery. If goods from one order arrive separately, the cancellation period generally runs from receipt of the last item.
Email sales@pacsupplies.co.uk, call 01582 260110, or write to the address below. Include your order number where available. Any clear cancellation statement is sufficient; you do not need our approval to exercise this right